Return and Refund policy

At Beauty Mixology, we value your satisfaction with our skincare and beauty products. If you are not completely satisfied, we offer a straightforward return and exchange process.

1. Return Period

You may return most items within 14 days of receipt for a full refund or exchange. Please note that, for hygiene reasons, some products may not be eligible for return.

2. Eligibility for Returns

To be eligible for a return:

  • The item must be unused, unopened, and in its original packaging.
  • The return must be initiated and the item returned within 14 days of receipt.
  • Opened or used products cannot be returned due to hygiene and safety regulations.

3. How to Initiate a Return

  • Contact Us: Reach out to our customer service team at:
  • Follow Return Instructions: Once you contact us, we will provide detailed return instructions.
  • Refund Processing:

4. Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

  • Opened or used skincare and beauty products.
  • Products with broken seals.
  • Sample sizes or trial products.
  • Gift cards.

5. Exchanges

If you wish to exchange an item for a different product:

  • Contact Us within 7 days of receipt.
  • Exchanges are subject to product availability.
  • Additional charges may apply if there is a price difference between products.

6. Damaged or Defective Items

If your product arrives damaged or defective:

  • Contact us immediately with photos of the issue at support@beautymixology.com or by phone at +1 587-705-4677.
  • We will arrange a replacement or full refund at no additional cost to you.

7. How to Contact Us

For any questions or to initiate a return, you can reach us at: